Qonto
Qonto
I was assigned to redesign the UX/UI of the user dashboard for both B2B and B2C users, specifically targeting bill management, while maintaining the existing design system. My main objective was to streamline the user experience, increasing engagement and overall satisfaction.
I was assigned to redesign the UX/UI of the user dashboard for both B2B and B2C users, specifically targeting bill management, while maintaining the existing design system. My main objective was to streamline the user experience, increasing engagement and overall satisfaction.

Solution

To streamline the user experience, I began by conducting an in-depth analysis of the current dashboard interface, identifying pain points and areas for improvement. Leveraging insights from user feedback and usage data, I prioritized enhancements that would simplify bill management processes while ensuring consistency with the existing design system. One key aspect of the solution involved optimizing the layout and functionality of the dashboard to provide users with intuitive access to bill-related information. I reorganized elements such as bill summaries, payment status indicators, and due dates to make them more prominent and easily accessible.

Additionally, I implemented interactive features, such as quick actions for bill payment and status updates, to streamline user workflows and reduce friction in completing tasks. By incorporating visual cues and clear navigation pathways, I aimed to guide users seamlessly through the bill management process, enhancing overall engagement and satisfaction. Throughout the design process, I remained mindful of maintaining consistency with the existing design system to ensure a cohesive and familiar user experience. This involved adhering to established visual styles, typography, and color palettes, while also introducing subtle refinements to improve usability and clarity.

→ In summary, my solution focused on optimizing the user dashboard for efficient bill management, while preserving the integrity of the existing design system. By prioritizing user-centric design principles and leveraging insights from user feedback, I aimed to streamline the user experience, ultimately increasing engagement and satisfaction for both B2B and B2C users.

Services

UX/UI design

Analyzing KPI's

Interactive Features